Technology Blog #1 - Developing a Connected Learning Model and why it applies to my career choice
First, new digital age where learning from participation as the instructor is considered a facilitator. I have experienced this type of learning in both operations (Military) and service management (TeleCommunications) where success depends on active engagement, shared understanding, and continuous feedback rather than one-directional communication. Digital learners are required to contribute and collaborate virtually via Blogs, videos, and other tools. While service management relies on individuals to actively participate in incident response, problem resolution, and process improvement. Then, it focuses on collaboration and with digital tools that mirrors how modern service management teams operate. In my experience, applications like slack, teams, internal tools are used for documentation, tracking, and communication enable teams to work together. Which allow real-time sharing of knowledge and prevents single points of failure. This sections prepares you to take ownership, be accou...
